Build trust and protect reputation by doing what you say
Effective communication is based on doing what you say you will do.
Is digital technology killing our ability to listen?
Part of the Effective Communication series from Pinch Yourself Communication Spoiler alert: there’s a case to be made for both Yes and No. It may well come down to how you’re using your digital technology and what you define as listening.
Cutting all jargon is essential to effective communication, or is it?
Part of the Effective Communication series from Pinch Yourself Communication It’s a widely-accepted rule of communication that when you speak in jargon, you may exclude or isolate people, fail to be understood or come across in a way that’s disengaging. But are there any occasions when a bit of jargon doesn’t hurt, or in fact, where it could actually help make communication more effective?
How to rethink 3 concerns that hold back storytelling for business
Part of the Effective Communication series from Pinch Yourself Communication Most human beings have a natural desire and ability to tell stories – right up until the moment they step in to a business environment, it seems. When we meet with friends and family over coffee or a meal we automatically share stories about things that have happened to us since we last caught up. Yet in business, bland corporate speak can often prevail. So why this blockage in the office and how can we overcome it to harness the power of storytelling for business?
Why authentic communication is like learning to downhill ski
Part of the Effective Communication series from Pinch Yourself Communication Does the thought of standing on stage telling confessional stories that bare all about yourself seem as scary as hurtling out of control down a mountain on skis? No problem. Because that’s not really the point of authentic communication. However, if you are apprehensive about sharing personal stories, this article looks at why treating it like learning to ski may help you get over your initial hesitation.
The good news about developing a business communication strategy
Part of the Effective Communication series from Pinch Yourself Communication If you think you’re too busy to develop a communication strategy, here’s some good news. A well-crafted strategy ultimately will save you time doing communication activities that aren’t adding the most value for your business, giving you back some hours to focus on what’s most important.
Cut through any waffle and get your point across
To engage in effective communication you need to be able to get to your point.
6 reasons two-way communication remains vital in the social media era
Part of the Effective Communication series from Pinch Yourself Communication There’s something about technology that makes it easy for business people to default to broadcasting messages rather than seeking a conversation. There is a more effective way to get results from both internal and external communication and we’re going to look at six reasons why two-way conversation should be part of your approach.
A good reputation starts from inside your business
Part of the Effective Communication series from Pinch Yourself Communication Building and maintaining a good reputation is important to every business – and it starts with the internal health of your organisation. Reputation is sometimes mistakenly regarded as something that’s added on later and reputation management as the exclusive domain of external communication – the media or public relations team.
Introducing the Effective Communication series
This is the first piece in a new series from Dialogue – the Pinch Yourself Communication blog – about the inputs and outcomes of effective communication. We all know what good communication feels like when we experience it – and conversely, how it comes across when it’s poorly executed or not so well thought through. So what goes into ensuring your communication is effective and what does effective communication deliver?